Questions About This Website

Our lives are full time and busy, we find it more and more difficult to reach out and get involved and understand what is going on in our community.  Your HOA has provided this website as a 24X7 tool to keep you in informed of current events and latest issues.  It is also a great  opportunity to get connected and be involved with your Home Owners Association.  The cost of this website is subsidized by businesses that support our community and we ask that everyone support them whenever possible.  Their information is located under the Local Businesses tab.

How do I join this site?

Click on the register button on the left menu bar on the homepage and complete the registration form.  After you complete your registration, the approval is sent to your Board of Director’s designated site administrator.  After confirmation of your residency and HOA Membership in the community you will be sent an email of the approval along with your user ID and password.  This should take approximately 24 hours.

How do I log in?

The login menu is located in the left sidebar of the homepage.  Enter your username and password.

How do I update my profile?

You can edit your profile when you are logged in. Select ‘Edit Profile’ from the members menu and it will take you to the edit page.

How do I Change my password?

You can change your password once you have registered and are logged in. Select ‘Change/Forgot Password’ Link from the Members Menu. Type in a new password at the prompt. You will receive a Password Successfully Changed notice on the screen.

What if I Forgot my password?

If you forget your password, select the ‘Change/Forgot Password’ Link from the Members Menu.  At the ‘Reset Forgotten Password’ Page, type in your username and email.  You must enter BOTH a username and an email to have your password reset.  You will receive an email with your new password.  Once you log in with this new password, you may change it to something more familiar by selecting the ‘Change/Forgot Password’ Link.

What if I Forgot my username?

If you forget your username, you will have to contact the website administrator for assistance.  Use the Contact Us Form on the website or send an email to getinfo@jthoa.com.

Registration confirmation email not received?

If you do not receive your confirmation email after registering you should do the following:

  1. Check your junk mail folder.
  2. Check with your Internet service provider that the email is not being filtered to junk mail and if so ask them to add getinfo@jthoa.com to your safe senders list.
  3. In the event that the confirmation email still does not reach you, let us know by completing the form on the Contact Us Page of the website to have your account activated manually.

Local Business Questions

Can I advertise my business in the Local Business Section without registering?

You may view items in the Local Business section without registering but you will not be able to post an ad.

How can I advertise my business on the Local Business Page?

If you wish to advertise your business on this site please send an email to the Communications Committee Chair listed on this site (with valid registration/log in) or complete the form on the Contact Us Page of the website. Your Ad will be reviewed by an administrator before it is posted to the Local Business section. In the event that your Ad is deemed inappropriate for this site, it will not be approved.

How do I edit or delete my Local Business Listing?

To edit or delete an Ad you should email the Communications Chair provided on this website (with valid registration/log in). Your  Ad will require re-approval upon editing if it has been approved previously.

Can I advertise anything in the Local Business section?

No, your HOA Board of Director’s designated administrator will approve all Local Business Ads before they are posted. Your Board of Directors will decide what businesses are appropriate to advertise in for the community.

Who sees my Local Business Ad?

Your HOA members, neighboring HOA’s and the general public.

Local Business Rules

Please be sure that you only list items which are suitable for all ages. Although we check each Local Business Ad, we do not take responsibility for discrepancies. When making any transaction through these vendor ads, all responsibility is that of the members concerned and all liability lies with them. No liability will be accepted by the JTHOA administrators or the providers of this web site. The administrators of this site retain the right to edit or delete businesses posted on this site. The administrators of this site retain the right to refuse a member the right to post a business listing and the right to ban a member from use of the business listing or any other part of this site.The administrators reserve the right to change these rules at any time without notice. It is the responsibility of members to check these rules on a frequent basis for any changes.

Will my Local Business Listing expire?

Yes, your Local Business Listing is based upon the monthly plan you chose on the Ad Order Form.  If you wish to re-post your Ad, you can do so at any time but it will require re-approval by an administrator and a new order placement.

General Questions

Questions relating to other aspects of the HOA web site.

Why is there advertising from businesses on my HOA website?

Your HOA is only paying for hosting and minimal administration fees. The ongoing development and monthly maintenance is paid by the businesses that sponsor and advertise on your HOA Web site. We would encourage the JTHOA community to use businesses that are within our neighborhood and surrounding community if at all possible.

Does this Website cost my HOA money?

Initial website costs were funded by the HOA general fund, but any future costs are supported by communications fund and advertisements on this website.